We accept major credit cards, debit cards, and Klarna for fast and secure transactions.

You can reach us by email at info@adelinelondon.com.

Our client care team is available Monday to Friday: 09:00 to 18:00 GMT

We aim to respond within one business day.

Yes, you can cancel your order before it has been shipped. Once your order has been dispatched, cancellations are no longer possible, but you may still return the item after delivery.

We offer FREE shipping on ALL orders.

Orders within the UK typically arrive within 5–10 business days.

We use Royal Mail, DPD UK and Yodel as our primary shipping partners to ensure fast and reliable delivery.

We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and returned with original tags and packaging. Check our refund policy for more information.

Email us at info@adelinelondon.com with your order number. We’ll provide return instructions and assist you through the process.

Once we receive and inspect your return, we process refunds within 10 business days back to your original payment method.